Personal Development · Positive Psychology at Work

Oct 7

How many of your employees do you think are going to get out of bed tomorrow morning, looking forward to coming to work for you?

If you read the Sunday Times last week you’d be forgiven for thinking that you probably need to offer a few more employee benefits. According to this article, positive psychology at work is all about whether you provide foot massages during office hours or organise awards ceremonies so you can pat your staff on the back once a year. It’s an easy mistake to make, especially when referred to as ‘employee well-being’. Organisations want tangible measures and quantifying how many employee benefits they offer, as well as how much they’re worth, is a relatively straightforward exercise.

Using positive psychology in the workplace is very little to do with the value of employee benefits though, which means that charities and not-for-profit organisations can apply the principles, in many cases doing a better job than cash-rich companies. And it’s not about providing 24/7 counselling to those who might need it either. So what is positive psychology at work, you might be wondering?

In short it’s about enabling all employees to flourish, play to their strengths and reach their full potential. Sounds great but why would you want to do this? Well, there is growing research* which shows that it’s good news for the bottom line, as well as an increasing number of forward-thinking companies (e.g. Ikea, Norwich Union, Royal & SunAlliance, Microsoft) who are using strengths-based approaches. It’s not about being problem-focused, but neither is it about being solution-focused. It’s about trust, respect and honesty, and developing an organisational culture where

i) the espoused values are the same as the values in use,
ii) leaders are role-models of confidence, optimism and resilience
iii) leaders inspire their teams to action
iv) leaders are transparent about their weaknesses, and open to being questioned and challenged about the direction in which they’re heading
v) leaders see the task being accomplished and developing their people to lead as equally important.

So you can see that having a positive psychology approach at work is a million miles away from whether you have a company gym or not. And as with most organisation change, there are no short-cuts. You need vision, commitment and courage to create a positive organisation. So, as a business leader, are you up for the challenge?

Thanks to Hilary Jeanes for the ST article

* e.g. Lyobomirsky, King & Diener (2005)

Aug 12

Using Your Strengths in New Ways – 3

How to Use Your Top 5 Character Strengths in New Ways – Part 3. If you’ve just completed the VIA-IS online survey and are wondering what to do with your Top 5 Strengths, read on…

There’s increasing research to show that focusing on your strengths at work rather than on your weaknesses brings huge benefits, not just to yourself but also to your organisation. As mentioned in one of our previous posts, companies like Norwich Union are using strengths-based approaches successfully in the business, for example in recruitment. Other organisations are focusing on strengths for personal development, using them as the basis for the Annual Appraisal, for example. It gives employees a boost of confidence and really helps them feel good about themselves, in a way that leads to further performance improvements.

In the last couple of posts we’ve looked at new ways of applying strengths (from the VIA-IS online survey, not from the Clifton StrengthsFinder, which actually measures talents). Today we continue on this theme with six more strengths. Try picking one activity from one of your Top 5, and stick with it for a couple of weeks. If you find it isn’t working after a day or so, try something else.

LEADERSHIP:
i) Organise a social get-together for your team or department
ii) Go out of your way to make a new colleague feel welcome
iii) Take responsibility for an unpleasant task at work and make sure it gets done

GRATITUDE:
i) At the end of the day write down three things that went well
ii) Write and send a gratitude letter
iii) Keep track of how many times you say thank you during the day and increase the number every day for a week.

PERSPECTIVE / WISDOM:
i) Think of the wisest person you know and try to live one day as if you were them
ii) Resolve a dispute between two work colleagues, or two family members
iii) Don’t give advice unless asked, and then do so as thoughtfully as possible

FORGIVENESS:
i) Let a grudge go every day
ii) Write a forgiveness letter, do not send it, but read it every day for a week.
iii) When someone does something you don’t understand, stand in their shoes and try to work out their positive intention

TEAMWORK / CITIZENSHIP:
i) Pick up litter that you see on the ground
ii) Volunteer your time to a charity, community group, Parent-Teacher Association, Parish Council etc
iii) Organize a team / department dinner
iv) Act as a facilitator

BRAVERY:
i) Speak up for an unpopular idea in a group
ii) Stand up for someone even if you disagree with them
iii) Protest to the appropriate authorities about an injustice that you observe

These are just some examples of activities, you can of course adapt them to suit your circumstances.

We’d be delighted to hear your experience of using some of these activities in practice, or if you have any ideas for new ones, so please send us your comments.

We’ll cover the remaining 7 Character Strengths in future posts.

Thanks to Professor Jonathan Haidt , author of The Happiness Hypothesis, and the students in his psychology class at the University of Virginia and Chris Peterson for many of the suggested activities.

Aug 10

Using Your Strengths in New Ways – 2

How to Use Your Character Strengths in New Ways – Part 2.

In your annual appraisal / personal development meeting, does your boss focus on how to use your strengths more effectively, or how to improve your weaknesses (or ‘development areas’ if you’re being PC)?

According to Positive Psychologists Chris Peterson and Martin Seligman, using your strengths every day is one of the most effective ways to increase your level of satisfaction. And according to Marcus Buckingham and the late Donald Clifton , authors of ‘Now Discover Your Strengths‘ it’s a tried and tested way to increase staff engagement, moral and motivation, as well as improve productivity and profitability. Seems to good to be true doesn’t it?

Well, hopefully you have found 30 minutes or so to fill in the VIA-IS online character strengths survey. This is a free strengths survey, from which you get immediate results in the form of a report listing the 24 character strengths in order. As we mentioned in previous posts, you can do the CliftonStrengthsFinder* survey online too, but it’s not free. We’ll discuss applications of the Clifton StrengthsFinder in other posts.

Having identified their strengths, many people think ‘What do I do with them now?’. in Wednesday’s post we looked at ways of applying Fairness, Kindness, Open-Mindedness, Curiosity, Love of Learning and Creativity day-to-day. In today’s post we look 5 new strengths:

INTEGRITY:
i) Refrain from telling white lies to friends, including insincere compliments
ii) At the end of the day, identify something you did that was attempting to impress people, or put on a show. Resolve not to do it again
iii) Monitor yourself and make a list of every time you tell a lie. Try to make your list shorter everyday
iv) Think about your most important values and do something every day which is consistent with them
v) When explaining your motives to someone, do so in a genuine and honest way

LOVE:
i) Tell a boyfriend/girlfriend/sibling/parent that you love them
ii) Send a loved one a card/e-card to say you were thinking about them
iii) Give loved ones a big hug and a kiss
iv) Write a nice post-it to a colleague and leave it on their desk
v) Accept a compliment, just say “thank you”
vi) Do something with your kids that they really enjoy doing

HUMOUR:
i) Make someone laugh or smile every day
ii) Learn a joke and tell it to all your friends
iii) Watch a funny film
iv) Visit a Comedy Club
v) Learn a magic trick and perform it for all your friends
vi) Make fun of yourself, if only by saying, “there I go again”

APPRECIATION OF BEAUTY:
i) Keep a journal and record something you saw during the day that was beautiful
ii) Go outside and take time to notice something of beauty
iii) Go to a museum or art gallery and find something that inspires you or touches you because of its beauty
iv) Attend a concert and savour the sound

SOCIAL INTELLIGENCE:
i) Meet one new person every day at work – chat to the person next to you in the restaurant queue or at the coffee machine for example
ii) Encounter someone by themselves and by being friendly, include them in your group
iii) When someone at work annoys you, try to understand their motives and concerns
iv) Go into a new social situation and try to fit in – if you’re the boss, for example, join a group of your staff for lunch and focus on making them feel at ease.
v) Notice when a colleague does something that is difficult for them, and compliment them

These are just some examples of activities, you can of course adapt them to suit your circumstances. Try picking one and stick with it for a couple of weeks. If you find it isn’t working after a day or so, just try something else.

We’d love to hear your experience of using some of these activities in practice, so please send us your comments. We’ll cover the remaining Character Strengths in future posts.

NB Despite the name, the Clifton StrengthsFinder doesn’t actually tell you your strengths. It tells you your Top 5 categories of talent, which you can then develop into strengths by applying skill and knowledge.

Thanks to Professor Jonathan Haidt , author of The Happiness Hypothesis, and the students in his psychology class at the University of Virginia for many of the suggested activities.

May 9

Identify Your Strengths 1

Since our last blog on Strengths-based Management, several people have asked how to identify what their strengths are; there are a couple of easy-to-use questionnaires, the first is the Values in Action Inventory of Strengths (VIA – IS) .

Before you start, just a word of caution. As with all assessments of this kind, we would urge you to use the results as the starting point for a discussion about further personal development work, either for yourself or your team, rather than as an end in themselves. This is how we use them in coaching, to begin the process of Personal Development Planning.

The VIA-IS tool lists your strengths in rank order. You can access the it for free here . It is a very comprehensive assessment designed for adults, based on 24 character strengths . The full version contains 240 questions and takes about 30 minutes to complete.

You get a report of your Top 5 strengths immediately, which you can print out and/or save. If you want more information about character strengths, see Martin Seligman’s book, Authentic Happiness.

In order to improve work and life satisfaction and well-being, use your Top 5 strengths every day, both inside and outside work.

There is a shorter version (Brief Strengths Test – only 24 questions) as well which you can access here. If you work with children, there is also a young persons version (for age 10-17).