Nov 21
Life Lists: Goal Achievement and Happiness

As we mentioned in this post, it seems that Seligman’s 3 pillars of happiness and well-being (positive emotion, engagement and meaning) may soon be joined by two more, namely positive relationships and positive achievement.

I doubt many would argue about positive relationships being a corner-stone of happiness and well-being, although you might be interested to know that there is remarkably little published scientific research into this field. But the importance of positive achievements seems to have people divided.

In the business world, goal-setting has been the back-bone (along with a smidgen of good luck) of company and personal prosperity since the dawn of time. Call it strategy, business planning or personal development planning, it’s all about creating a new, more successful future. To some, particularly coaches, goal-setting and accomplishment is vital, it’s what successful coaching is all about. When we were training as coaches, one of the first things we learnt was how to help clients (or coachees) define where they want to be by setting their goals clearly and then to help them achieve these goals. After all, how can you get where you want to go unless you know where you’re going in the first place?

Goal-setting is also making its way into normal life; you will no doubt have noticed yourself the proliferation of books and articles about so-called Life Lists, those 101-things-you-must-do/see/experience- before-you-die type lists. Earlier in the year for example, the New York Times published an article called 10 Things To Do Before I Finish This Article. If you google ‘Life Lists’, you’ll retrieve millions of entries, such as the original 43things.com, which invites you to publish your own Life List and which contains everything from the quirky (“build a trebuchet”) to the frankly quite dull (“organise my filing cabinet”). You can get Life List websites which list the things you need to consider when making your list. Curiously, in my google search for UK Life Lists, three of the top ten were by bird-watchers; it left me wondering whether twitchers are happier than your average UK resident. Perhaps that could be the subject of my MAPP dissertation…..

There are even people who make their living out of their Life List, such as John Goddard, aka ‘The World’s Greatest Goal Achiever’. This is a man who has achieved 109 of his 127 life goals (you should look at them, this is not a man who needs to organise his filing cabinet…). Interestingly, his 126th goal was to marry and have children – he now has five. My question is, how on earth does he get time for them, in between scaling Mount Kilimanjaro, retracing the steps of Marco Polo and Alexander the Great, and exploring the Amazon river?

And going back to coaching for a moment, Caroline Adams-Miller, the well-known US life coach, author and Pennsylvania MAPP graduate, specialises in goal-setting theory and happiness in her coaching practice, based on the research evidence that identifying and achieving ones goals can increase your well-being (e.g. Locke 2005). Miller has also set up a very successful website where people can make a public statement about their goals, called Your100things.com.

But Life Lists don’t attract support from every quarter; there are some who think that making a list of what you want to achieve in life actually detracts from what life is all about, i.e. living. I don’t often listen to BBC Radio 4’s Thought for the Day on the Today programme, but this one by Rhidian Brook about Life Lists caught my attention, particularly Brook’s claim that “They provide us with a kind of short cut to meaningful achievement and self-fulfilment”. I’m not sure that’s the case at all. Surely it depends to a large extent what your goals are (materialistic? altruistic?), whether they are realistic goals or just wild dreams, and how relentlessly you pursue them. Many Life Lists I’ve looked at contain a mix of goals which cover all Seligman’s pillars of well-being (creating pleasure, engagement, meaning and good relationships).

And anyway, who is it who said that ‘Life is what happens to you while you’re making other plans’?

Oct 20
Standard Chartered’s business case for focusing on employee strengths

According to Debbie Whitaker, Standard Chartered’s Head of Sustainability, ‘everyone has talents that we wish to leverage’.

This is a bold statement, considering Standard Chartered is a bank with over 60,000 employees in 56 countries. Their reasons for focusing on talent are fourfold:

i) greater growth potential
ii) better people performance
iii) increased employee engagement and
iv) attracting and retaining talent.

Many big organisations are sceptical of applying Strengths at work, yet Standard Chartered’s experience shows that it can make sound business sense.

A strengths-based approach to management has been operating in the organisation for the past 7 years, using Gallup’s StrengthsFinder tool. Whitaker describes a strength as the combination of talent, skill and knowledge, which motivation can transform into world-class performance. In her words, given equal skills and knowledge, talent is what differentiates superior performance from the rest.

So what does Standard Chartered actually do differently to other organisations? Well StrengthsFinder wasn’t designed for recruitment purposes, but it can be used to ensure good role fit and that’s exactly what has contributed to Standard Chartered’s success.The essentials for a salesperson, for example, are good product knowledge and to be able to negotiate and close a deal. But if the salesperson has the additional talents of competitiveness and building rapport with customers, they can become a world-class performer. Not only does Standard Chartered look for specific skills and knowledge, they take innate talents into account too.

It has to be said that there are several definitions of a strength, and the one used here is based on Gallup’s research. The VIA-IS or CAPP definitions are different; as always you need to be clear what you are trying to measure.

Standard Chartered also focuses on building employee engagement, and like Royal & SunAlliance which we featured here, they take volunteering seriously, offering two days paid leave for staff to contribute to voluntary organisations.

What the Standard Chartered story shows is that focusing on strengths can make a big difference to the business and to the people who work there. And applying Positive Psychology at work shouldn’t be something you do in addition to everything else. Look at your existing people-related processes (e.g. recruitment, development, coaching, mentoring and so on) and see how a strengths-approach would make a positive contribution.

Oct 20
Standard Chartered’s business case for focusing on employee strengths

According to Debbie Whitaker, Standard Chartered’s Head of Sustainability, ‘everyone has talents that we wish to leverage’.

This is a bold statement, considering Standard Chartered is a bank with over 60,000 employees in 56 countries. Their reasons for focusing on talent are fourfold:

i) greater growth potential
ii) better people performance
iii) increased employee engagement and
iv) attracting and retaining talent.

Many big organisations are sceptical of applying Strengths at work, yet Standard Chartered’s experience shows that it can make sound business sense.

A strengths-based approach to management has been operating in the organisation for the past 7 years, using Gallup’s StrengthsFinder tool. Whitaker describes a strength as the combination of talent, skill and knowledge, which motivation can transform into world-class performance. In her words, given equal skills and knowledge, talent is what differentiates superior performance from the rest.

So what does Standard Chartered actually do differently to other organisations? Well StrengthsFinder wasn’t designed for recruitment purposes, but it can be used to ensure good role fit and that’s exactly what has contributed to Standard Chartered’s success.The essentials for a salesperson, for example, are good product knowledge and to be able to negotiate and close a deal. But if the salesperson has the additional talents of competitiveness and building rapport with customers, they can become a world-class performer. Not only does Standard Chartered look for specific skills and knowledge, they take innate talents into account too.

It has to be said that there are several definitions of a strength, and the one used here is based on Gallup’s research. The VIA-IS or CAPP definitions are different; as always you need to be clear what you are trying to measure.

Standard Chartered also focuses on building employee engagement, and like Royal & SunAlliance which we featured here, they take volunteering seriously, offering two days paid leave for staff to contribute to voluntary organisations.

What the Standard Chartered story shows is that focusing on strengths can make a big difference to the business and to the people who work there. And applying Positive Psychology at work shouldn’t be something you do in addition to everything else. Look at your existing people-related processes (e.g. recruitment, development, coaching, mentoring and so on) and see how a strengths-approach would make a positive contribution.

Oct 20
Standard Chartered’s business case for focusing on employee strengths

According to Debbie Whitaker, Standard Chartered’s Head of Sustainability, ‘everyone has talents that we wish to leverage’.

This is a bold statement, considering Standard Chartered is a bank with over 60,000 employees in 56 countries. Their reasons for focusing on talent are fourfold:

i) greater growth potential
ii) better people performance
iii) increased employee engagement and
iv) attracting and retaining talent.

Many big organisations are sceptical of applying Strengths at work, yet Standard Chartered’s experience shows that it can make sound business sense.

A strengths-based approach to management has been operating in the organisation for the past 7 years, using Gallup’s StrengthsFinder tool. Whitaker describes a strength as the combination of talent, skill and knowledge, which motivation can transform into world-class performance. In her words, given equal skills and knowledge, talent is what differentiates superior performance from the rest.

So what does Standard Chartered actually do differently to other organisations? Well StrengthsFinder wasn’t designed for recruitment purposes, but it can be used to ensure good role fit and that’s exactly what has contributed to Standard Chartered’s success.The essentials for a salesperson, for example, are good product knowledge and to be able to negotiate and close a deal. But if the salesperson has the additional talents of competitiveness and building rapport with customers, they can become a world-class performer. Not only does Standard Chartered look for specific skills and knowledge, they take innate talents into account too.

It has to be said that there are several definitions of a strength, and the one used here is based on Gallup’s research. The VIA-IS or CAPP definitions are different; as always you need to be clear what you are trying to measure.

Standard Chartered also focuses on building employee engagement, and like Royal & SunAlliance which we featured here, they take volunteering seriously, offering two days paid leave for staff to contribute to voluntary organisations.

What the Standard Chartered story shows is that focusing on strengths can make a big difference to the business and to the people who work there. And applying Positive Psychology at work shouldn’t be something you do in addition to everything else. Look at your existing people-related processes (e.g. recruitment, development, coaching, mentoring and so on) and see how a strengths-approach would make a positive contribution.

Sep 20
Seligman at Positive Psychology Conference 8th Nov


You’ll be delighted to know that Martin Seligman is the keynote speaker at UEL’s one day Positive Psychology Conference on Thursday 8th November. Also speaking are Dr Susan David, an Emotional Intelligence expert, Dr Alex Linley, founder and Director of the Centre for Applied Positive Psychology, Dr Gurnek Bains, CEO of corporate psychology consultancy YSC (Young Samuel Chambers), as well as our very own Dr Ilona Boniwell who established and leads the UK’s first MAPP programme at UEL. Details below.

Positive psychology, well-being and business: Cutting-edge science for organisational success
Thursday 8 November at the University of East London, Docklands, with Professor Martin Seligman

UEL would like to invite you to a special one-day conference, Positive Psychology, Well-being and Business, featuring a keynote speech from world-renowned psychologist Professor Martin Seligman, founder of positive psychology.

Positive Psychology – the scientific study of well-being – is increasingly recognised as having major, lasting benefits for business. Evidence shows that employees with higher levels of well-being are more focused and engaged with their work; are better team-players; have higher levels of motivation; have less illness and absenteeism; and perform better overall.

This new thinking explicitly challenges the conventional wisdom that fixing a weakness is essential to improving performance. Rather, positive psychology concentrates on what drives and motivates success. Globally, many major organisations are implementing the findings of positive psychology and strengths-based performance management in the workplace, helping them to grow and succeed. This conference will enable you to learn how to put these findings into practice in your own business or organisation.

Whether you are involved in business, human resources, social and corporate responsibility, communication, organisational development, marketing, executive coaching, training or business consultancy, this conference could make a valuable contribution to your operational and staff development.

For more details and to register, visit www.uel.ac.uk/positiveconference or contact Sue Meade on 020 8223 4428.

Do let me know if you plan to go, I’d be delighted to meet up with you there.

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