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	<title>Positive Psychology at Work &#187; Authenticity</title>
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	<link>http://www.workmad.co.uk</link>
	<description>Instructions for happy businesses</description>
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		<title>Men&#8217;s and women&#8217;s smiles do not mean the same thing</title>
		<link>http://www.workmad.co.uk/blog/2011/06/mens-and-womens-smiles-do-not-mean-the-same-thing/</link>
		<comments>http://www.workmad.co.uk/blog/2011/06/mens-and-womens-smiles-do-not-mean-the-same-thing/#comments</comments>
		<pubDate>Tue, 07 Jun 2011 12:59:20 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Applied Positive Psychology]]></category>
		<category><![CDATA[Authentic Happiness]]></category>
		<category><![CDATA[Authenticity]]></category>
		<category><![CDATA[Emotions]]></category>
		<category><![CDATA[Negative Emotions]]></category>
		<category><![CDATA[Positive Emotions]]></category>
		<category><![CDATA[Positive Psychology News Daily]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.workmad.co.uk/?p=1286</guid>
		<description><![CDATA[Here&#8217;s my March 2011 article for Positive Psychology News Daily, in it&#8217;s entirety &#8211; sorry that it&#8217;s so late!
This month focuses on new research behind the meaning of smiling, and in particular, the intriguing differences between men&#8217;s and women&#8217;s smiles.
I don’t know what it is about March but for me it’s such an  optimistic [...]]]></description>
			<content:encoded><![CDATA[<div class="wp-caption alignleft" style="width: 425px"><a href="http://www.flickr.com/photos/e3000/4526583700/sizes/m/in/photostream/"><img title="The Happy Couple" src="http://farm5.static.flickr.com/4062/4526583700_6041955ba5.jpg" alt="The Happy Couple" width="415" height="349" /></a><p class="wp-caption-text">The Happy Couple</p></div>
<p>Here&#8217;s my March 2011 article for<strong><a href="http://positivepsychologynews.com/news/bridget-grenville-cleave/2011032316937"> Positive Psychology News Daily</a></strong>, in it&#8217;s entirety &#8211; sorry that it&#8217;s so late!</p>
<p>This month focuses on new research behind the meaning of smiling, and in particular, the intriguing differences between men&#8217;s and women&#8217;s smiles.</p>
<p>I don’t know what it is about March but for me it’s such an  optimistic month. Spring is well and truly here, the buds are appearing,  daffodils blooming and gone are the long dark days of winter. Spring is  also the time for love and romance – you can just picture the scene,  the happy couple smiling as they emerge from the church, wedding bells  ringing in the air and confetti floating like blossom on the wind.</p>
<p><strong>Yearbook Smiles</strong></p>
<p>Thinking about smiling, marriage and well-being, one piece of  research that every student of positive psychology can reel off is the  Yearbook Study, in which the genuineness (or ‘Duchenne-ness’ as Chris  Peterson calls it) of women students’ smiles in their college yearbook  photos predicted, 30 years later, whether they were married and scored  highly on life satisfaction, good relationships and managing stress.  This study by Lee Anne Harker and Dacher Keltner in 2001 is often used  to illustrate the ‘build’ aspect of Barbara Fredrickson’s Broaden and  Build theory of positive emotions – that positive emotions are about  more than just feeling good, they help to build social and psychological  resources too. In short feeling happy now is much more than an end in  itself, it’s also an important influence on your future well-being.</p>
<p>One of the limitations of this research is, obviously, that its  participants are all female – it used data from a pre-existing study  (the Mills Longitudinal Study) – and I wonder how much it also applies  to men. Do men’s smiles now predict future happy marriages and personal  life satisfaction?</p>
<p><strong>But What About Men?</strong></p>
<p>Yesterday I accidentally came across a little snippet of new research  by Simine Vazire, Laura Naumann, Peter Rentfrow and Samuel Gosling on  smiling which suggests that male and female smiles don’t mean the same  thing. In other words smiling reflects different emotions depending on  gender. This study found that smiling is positively associated with  positive emotion in women but not in men. In men, smiling is negatively  associated with negative emotion. Curious isn’t it?</p>
<div class="wp-caption alignright" style="width: 444px"><a href="http://farm2.static.flickr.com/1364/4731018946_3d2a4f576d.jpg"><img title="Equally happy?" src="http://farm2.static.flickr.com/1364/4731018946_3d2a4f576d.jpg" alt="Equally happy?" width="434" height="289" /></a><p class="wp-caption-text">Equally happy?</p></div>
<p>In the study, 76% of women smiled compared to only 41% of men,  although they experienced similar levels of positive emotion (measured  using the PANAS – Positive and Negative Affect Scale).  In short,  positive emotion is a strong positive predictor of smiling for women but  not for men, and negative emotion is a strong negative predictor of  smiling for men but not for women.</p>
<p><strong>Different Adaptations for Men and Women?</strong></p>
<p>So, if we’ve got this right it would seem that women smile when they’re happy, and men smile when…well…they’re <em>not un</em>happy.  In line with Jacob Vigil’s socio-relational framework of expressive  behaviours (which in lay terms means that the way we express certain  emotions is adaptive and motivates others to respond to us in ways which  enhance our social fitness) Simine Vazire and her colleagues suggest  that in women, smiling signals warmth, trustworthiness and enthusiasm to  others, and in doing so attracts fewer and more intimate relationships  (not sure about the fewer!), whereas in men, smiling signals confidence,  calmness and a lack of self-doubt and distress, which apparently  attracts numerous, less intimate relationships.</p>
<p>If that’s the case, then this adds some further detail to  Fredrickson’s Broaden and Build theory. Perhaps the Yearbook Study isn’t  quite as straightforward as it’s often portrayed, and the positive  emotional paths to future well-being are rather more winding than  direct. It would be interesting to see if a similar study of men’s  smiling  or unsmiling yearbook photos resulted in similar well-being  outcomes.</p>
<p>It’s a bit of a cliché that men complain that they don’t understand  women, but to me it now seems the other way round. I mean, what is it  that men do when they’re feeling happy then, if it’s not smiling? Any  suggestions??</p>
<hr /><strong>References</strong></p>
<p>Harker, L., &amp; Keltner, D. (2001). <a href="http://education.ucsb.edu/janeconoley/ed197/documents/Keltnerexpressionsofpositivemotion.pdf" target="_blank">Expressions  of positive emotion in women’s college yearbook pictures and their  relationship to personality and life outcomes across adulthood</a>. <em>Journal of Personality and Social Psychology</em>, 80(1), 112-124.</p>
<p>Vazire, S., Naumann, L.P., Rentfrow, P.J.&amp; Gosling, S.D. (2009). Smiling reflects different emotions in men and women. <em>Behavioral and Brain Sciences, 32(5</em>), 403 -405. <a href="http://journals.cambridge.org/action/displayAbstract?fromPage=online&amp;aid=6427132" target="_blank">Abstract</a>.</p>
<p>Vigil, J.M. (2009). <a href="http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.158.7065&amp;rep=rep1&amp;type=pdf" target="_blank">A socio-relational framework of sex differences in the expression of emotion</a>. <em>Behavioral and Brain Sciences, 32 (5)</em>, 375 -390.</p>
<p>Zhivotovskaya, E. (2008).  <a href="http://positivepsychologynews.com/news/emiliya-zhivotovskaya/200809271036" target="_blank">Smile and Others Smile with You: Health Benefits, Emotional Contagion, and Mimicry</a>.  Positive Psychology News Daily.</p>
<p><strong>Images</strong></p>
<p>The happy couple: Bride, you may kiss by <a href="http://www.flickr.com/photos/e3000/4526583700/">e3000</a></p>
<p>Equally happy?:  Promenade in the rain by <a href="http://www.flickr.com/photos/mcgraths/4731018946/sizes/m/in/photostream/">seanmcgrath</a></p>
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		<item>
		<title>Happiness, Busyness and Holiday Letters</title>
		<link>http://www.workmad.co.uk/blog/2009/11/784/</link>
		<comments>http://www.workmad.co.uk/blog/2009/11/784/#comments</comments>
		<pubDate>Fri, 27 Nov 2009 10:08:10 +0000</pubDate>
		<dc:creator>bridget</dc:creator>
				<category><![CDATA[Authentic Happiness]]></category>
		<category><![CDATA[Authenticity]]></category>
		<category><![CDATA[Flow]]></category>
		<category><![CDATA[Happiness]]></category>
		<category><![CDATA[Resilience]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Well-being]]></category>
		<category><![CDATA[Work]]></category>
		<category><![CDATA[work:life balance]]></category>

		<guid isPermaLink="false">http://www.workmad.co.uk/?p=784</guid>
		<description><![CDATA[Here&#8217;s a link to my post to Positive Psychology News Daily this month, on the subjects of happiness, busyness and holiday letters.
Please feel free to add your comments and thoughts here or on the PPND site.
Image: sha in LA
]]></description>
			<content:encoded><![CDATA[<div id="attachment_785" class="wp-caption alignleft" style="width: 310px"><img class="size-medium wp-image-785" title="ultimate multitasking sha in LA" src="http://www.workmad.co.uk/wordpress/wp-content/uploads/2009/12/ultimate-multitasking-sha-in-LA-300x225.jpg" alt="ultimate multitasking by sha in LA" width="300" height="225" /><p class="wp-caption-text">Ultimate Multi-tasking </p></div>
<p>Here&#8217;s a link to<a href="http://positivepsychologynews.com/news/bridget-grenville-cleave/200911275667"> my post to Positive Psychology News Daily this month</a>, on the subjects of happiness, busyness and holiday letters.</p>
<p>Please feel free to add your comments and thoughts here or on the PPND site.</p>
<p>Image: <a href="http://www.flickr.com/photos/72465344@N00/3413115373/">sha in LA</a></p>
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		<title>Authentic Networking</title>
		<link>http://www.workmad.co.uk/blog/2007/05/authentic-networking/</link>
		<comments>http://www.workmad.co.uk/blog/2007/05/authentic-networking/#comments</comments>
		<pubDate>Fri, 25 May 2007 10:31:00 +0000</pubDate>
		<dc:creator>bridget</dc:creator>
				<category><![CDATA[Authenticity]]></category>
		<category><![CDATA[Networking]]></category>

		<guid isPermaLink="false">http://www.workmad.co.uk/?p=36</guid>
		<description><![CDATA[Yesterday I went to a fascinating presentation by Microsoft at a Womenintechnology event on Raising your Profile, at which the results of the recent Microsoft / Womenintechnology survey about women&#8217;s careers in the technology industry were revealed.
Some women who completed the survey felt that a glass ceiling exists in their company; perhaps it&#8217;s more common [...]]]></description>
			<content:encoded><![CDATA[<p>Yesterday I went to a fascinating presentation by <a href="http://www.microsoft.com/en/us/default.aspx">Microsoft</a> at a <a href="http://www.womenintechnology.co.uk/content_static/home.asp">Womenintechnology</a> event on Raising your Profile, at which the results of the recent Microsoft / Womenintechnology survey about women&#8217;s careers in the technology industry were revealed.</p>
<p>Some women who completed the survey felt that a glass ceiling exists in their company; perhaps it&#8217;s more common in some industries and cultures, however the message from the presenters was very clear &#8211; this is not a reason not to follow a career that you love and be very successful in it.</p>
<p><a href="http://www.microsoft.com/uk/technet/team/Eileen_Brown.mspx">Eileen Brown</a>, IT Pro Evangelist Team Manager,and fellow blogger (see <a href="http://girlygeekdom.blogspot.com/search/label/Eileen%20Brown">here</a> spent 10 years working as a navigating officer on Shell supertankers before joining  Microsoft, so she clearly knows what it takes to succeed in a male environment. Both she, and <a href="http://www.microsoft.com/uk/press/content/presscentre/releases/2006/12/pr03769.mspx">Kate Isler</a>,Chief of Staff for the Microsoft Online Services Group, emphasised the role of choice and responsibility in career decisions. It&#8217;s easy to forget these when you&#8217;re immersed in an organisation and especially if you seldom take the time to network externally.</p>
<p>I was also intrigued to hear limiting beliefs mentioned several times; many people allow themselves to be defined by their beliefs, even when they&#8217;re unhelpful and can be changed. Uncovering what your beliefs are is a good first step to transforming them into something more useful.</p>
<p>At the panel debate and Q&amp;A session afterwards, Salma Shah, Director of <a href="http://www.sntraining.com/welcome.html">SN Training</a>, talked about the importance of creating a consistent personal brand, not in the sense of something manufactured, but by building on your strengths and letting people know what you&#8217;re about.</p>
<p>And Terry Thorpe, CTO of the <a href="http://www.integraltransformation.co.uk/">Centre for Integral Transformation</a> , and also a blogger (and whose blog looks spookily like ours&#8230; see <a href="http://www.zen-and-software.blogspot.com/">here</a>, mentioned the importance of networking as a way of doing the job you currently do, not as an add-on, or something that gets done after hours. I think this is a really critical part of business success &#8211; in the sense that it&#8217;s the only way to let other people know who you are as a person, and what you stand for.</p>
<p>Finally, I liked what Paul Norris, Microsoft EMEA Director had to say about being yourself, being genuine and being human. Often in the cut and thrust of business we can forget that success is due to people. You can have a great product or service, but without great people you&#8217;ll get nowhere. Getting the best out of your people, and allowing them to play to their strengths, is what will make your team and your business succeed.</p>
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		<title>The Importance of Being Authentic: the changing nature of trust</title>
		<link>http://www.workmad.co.uk/blog/2007/01/the-importance-of-being-authentic-%e2%80%93-the-changing-nature-of-trust/</link>
		<comments>http://www.workmad.co.uk/blog/2007/01/the-importance-of-being-authentic-%e2%80%93-the-changing-nature-of-trust/#comments</comments>
		<pubDate>Mon, 22 Jan 2007 08:50:00 +0000</pubDate>
		<dc:creator>bridget</dc:creator>
				<category><![CDATA[Authenticity]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[New Media]]></category>
		<category><![CDATA[Personal Branding]]></category>
		<category><![CDATA[Trust]]></category>

		<guid isPermaLink="false">http://www.workmad.co.uk/?p=13</guid>
		<description><![CDATA[I was looking forward to attending my first City Women&#8217;s Network meeting in London last Tuesday night. The topic for the panel discussion was &#8216;How to protect, create and maintain your image&#8217;; I had been wondering how much it would focus on the impact of  new media, and blogging in particular, on personal branding.

What [...]]]></description>
			<content:encoded><![CDATA[<div style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB"></span><span style="font-family:Arial;" lang="EN-GB">I was looking forward to attending my first <a href="http://www.citywomen.org/index.php">City Women&#8217;s Network</a> meeting in London last Tuesday night. The topic for the panel discussion was &#8216;How to protect, create and maintain your image&#8217;; I had been wondering how much it would focus on the impact of <span> </span>new media, and blogging in particular, on personal branding.</p>
<p></span></div>
<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">What initially struck me about the CWM was the sheer energy in the room, even before the main debate got underway. About a quarter of the delegates were new to the network, the atmosphere warm and welcoming, in sharp contrast to the rather solemn surroundings.</span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB"> The panel, made up of </span></p>
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<ul style="margin-top: 0cm; text-align: left;" type="disc">
<li class="MsoNormal"><span style="font-family:Arial;" lang="EN-GB">Aliza Blachman O&#8217;Keeffe (Executive      Coach with <a href="http://www.edenmccallum.com/cur/about/ab_tab.htm">Eden      McCallum</a>) </span></li>
<li class="MsoNormal"><span style="font-family:Arial;" lang="EN-GB">Jane Atkinson (PR and image      consultant, <span> </span>former spokesperson for      the late Diana, Princess of Wales), </span></li>
<li class="MsoNormal"><span style="font-family:Arial;" lang="EN-GB">Stuart Higgins (ex-editor of the      Sun and now MD of <a href="http://www.stuart-higgins.co.uk/biographies.html">Stuart Higgins      Communications</a>), and </span></li>
<li class="MsoNormal"><span style="font-family:Arial;" lang="EN-GB"><a href="http://www.nevillehobson.com/about/">Neville Hobson</a> (VP New      Marketing for <a href="http://www.crayonville.com/">Crayon</a> and <a href="http://www.nevillehobson.com/about/">blogger-extraordinaire</a>), </span></li>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB"> </span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">contrasted traditional and new media contexts in a lively and engaging way, drawing on their personal experience and including many anecdotes to illustrate their points of view.</span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">And what also intrigued me was the contrast between the way <span></span>&#8216;old&#8217; and new media works, with the latter having an unforeseen level of impact on every aspect of PR and personal branding, as well as on society more generally.</span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">* In traditional media (newspapers and mainstream TV) it may take several months or even years to carefully craft the &#8216;right&#8217; public image. With new media (basically anything delivered using the internet), this might be achieved within days or even hours. </span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">Business people might dismiss this as only relevant to the world of celebrity, but the point is that personal and corporate reputations can be improved or tarnished in just the same amount of time. </span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">In addition, your (or your company&#8217;s) public image can even be created or affected without your agreement or knowledge. We were advised by Neville Hobson to google our own names when we got home &#8211; whilst we may not be able to change what is out there in the public arena, at least we can be aware of it. Forewarned is forearmed.</span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">It seems that the rewards for getting it right can be enormous, but the risks are equally large.</span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">* The way new media works dictates that authenticity is crucial. <span> </span>When you&#8217;re in the public eye (voluntarily or not), </span><span style="font-family:Arial;" lang="EN-GB">if you&#8217;re not authentic</span><span style="font-family:Arial;" lang="EN-GB"> you&#8217;ll be found out and exposed, and probably sooner rather than later. So why is authenticity so important?</span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB"> </span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">* <span> </span>Well, authenticity is linked to trust, and new technology has contributed to a huge change in the nature of trust in society. According to Neville Hobson, we are more likely to trust &#8216;a person like me&#8217; than our politicians or the media. It seems that we are now prepared to trust people we&#8217;ve never met and probably never will, simply because we got talking to them in an internet chat-room, or liked what they had to say on a blog. Therefore, if you want to create a professional image which is trusted and respected, be authentic.</span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB"> </span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">There were several questions to the panel along the lines of<span> </span>&#8220;given what we&#8217;ve heard about the dangers, should I try to establish a personal brand at all?&#8221; Stuart Higgins quoted an example of a very high profile woman whose reputation has been enhanced by the fact that she has resolutely kept quiet at public engagements. It works both ways. The key is to know what you&#8217;re going into and to adhere to the simple rules.</span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">And what of the business world? Well, the <a href="http://www.edelman.com/news/ShowOne.asp?ID=102">Edelman Annual Trust Barometer</a> states that </span></p>
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<p class="MsoNormal" style="text-align: left;"><em><span style="font-family:Arial;" lang="EN-GB">Trust has important bottom-line consequences. In most markets, more than 80% [of respondents] say they would refuse to buy goods or services from a company they do not trust, and more than 70% will criticize them to people they know, with one-third sharing their opinions and experiences of a distrusted company on the Web.</span></em><span style="font-family:Arial;" lang="EN-GB"> </span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">So companies are not immune from the issues surrounding authenticity and trust. </span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">According to Edelman, <em>&#8220;To build trust, companies need to localize communications, be transparent, and engage multiple stakeholders continuously as advocates across a broad array of communications channels&#8217;</em></span><span lang="EN-GB"><span> </span></span><span style="font-family:Arial;" lang="EN-GB"><span> </span></span></p>
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<p class="MsoNormal" style="text-align: left;"><strong><span style="font-family:Arial;" lang="EN-GB"><br />
For another perspective on this CWN event, see writer <a href="http://www.fusionview.co.uk/2007/01/an-authentic-image/">Yang-May Ooi&#8217;s blog</a>.<br />
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<p class="MsoNormal" style="text-align: left;"><strong><span style="font-family:Arial;" lang="EN-GB">Other reports and surveys about the nature of trust :</span></strong></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB"><a href="http://www.globescan.com/news_archives/bbcreut.html">Reuters survey</a></span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB"><a href="http://www.charity-commission.gov.uk/Library/spr/pdfs/surveytrustrpt.pdf">Public trust and confidence in charities &#8211; Nov 05</a></span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB"><a href="http://www.publicaffairsnews.com/issues/articleview.asp?article_id=135">Public Affairs News &#8211; Democratisation of Trust</a></span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB">IEEE Communications Society &#8211; <a href="http://www.comsoc.org/livepubs/surveys/public/2000/dec/index.html">Survey of Trust in Internet Applications &#8211; 2000</a> </span></p>
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<p class="MsoNormal" style="text-align: left;"><span style="font-family:Arial;" lang="EN-GB"><a href="http://209.85.165.104/search?q=cache:wTyJ0Uf4stMJ:www.sustainability.com/insight/article.asp%3Fid%3D131+trust+survey&amp;hl=en&amp;amp;amp;amp;amp;amp;amp;gl=uk&amp;ct=clnk&amp;cd=6"><span> </span>Trust Us &#8211; Survey of Corporate Sustainability Reporting </a></span></p>
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