Oct 30
Positive Psychology or Positive Social Science?

I hear it on good authority that at the recent Gallup Positive Psychology Summit* in Washington DC, Martin Seligman announced that Positive Psychology should now be known as ‘Positive Social Science‘.

Unfortunately I wasn’t at the conference to hear the initial reaction, but I understand that the majority of delegates were somewhat shocked. As a science Positive Psychology is still in its infancy (the phrase having been coined around about the year 2000). People working in the field, whether psychologists, therapists, coaches or educationalists, are still getting used to the terminology. Others, it has to be said, are probably hoping that if they ignore it long enough, it will go away.

Well it seems that Seligman now wants this field of research to be known as “Positive Social Science”. Those who support this idea believe it makes sense to take the study outside of the domain of just psychology, into health, neuroscience, economics and politics. The more I study the subject, the more complex it appears to become, and it does indeed touch our lives in many more ways than I originally thought. When you look at the make-up of the first UEL MAPP cohorts, you’ll see that we’re a very varied bunch, including GPs, therapists, coaches, trainers, business people, HR experts, journalists, teachers, social workers, economists and government policy makers. Yet all of us are taking something relevant from the course and applying it at work and individually. Positive Social Science seems a broad term to cover what is a very broad subject.

On the other hand, Positive Psychology is a young subject, and its students are relatively inexperienced when compared to those of traditional psychology. In the US, of course, it’s much more firmly embedded (and accepted) in the world of work; here in the UK, it’s only just taking off. Might changing its name at this early stage risk losing some of the enthusiasm and energy currently being poured into it?

We may get to hear all about Seligman’s reasons at the forthcoming conference in a week’s time. If so, I’ll let you know what he says!

* Co-incidentally, the Gallup PP Summit has been renamed the Global Well-Being Forum, reflecting the their name change to the Gallup Institute for Global Well-Being.

Oct 29
Why you should be bad at something

Over the past couple of months I’ve written many times about the benefits of focussing on your strengths (e.g. here and here); most Positive Psychology literature (unsurprisingly) concentrates on what’s good about using a strengths-based approach and mentions very little in the way of the downsides. I’ve come across the phrase “overusing strengths”, but that’s about it. You need to look quite hard at the VIA-IS, StrengthsFinder and Strengthscope websites to find anything suggesting there might also be disadvantages.

Carol Dweck’s* research on fixed and growth mindsets made me wonder whether developing an inflexible view even of one’s good points (e.g. strengths) might actually be a bad thing, and that’s how I came to write my recent posting on Positive Psychology News Daily.

Anyhow, today I was sent a link to a post on the Berkun Blog, called “Why you should be bad at something“. It’s not just that being bad at something is OK, according to Scott Berkun it’s an absolute necessity if you’re going to learn something. How right he is. In order to learn you need to have a growth mindset, to try, and to keep trying over again when you fail. As a child you had a growth mindset – you’d never have learnt to speak, walk, read and write if you’d waited until you were good at it first.

What I like about Berkun’s post is it links the themes of comfort zones (which we have also discussed before here), learning, ageing, mindsets and happiness.

Berkun says “This sounds idiotic but I think being good, as in proficient, isn’t good all the time… as I get older I realize how important it is for my soul to be bad or awful in at least one thing I do, and to take pleasure in it anyway. There is a way to take pleasure in things independent of my ability at them and I’m convinced that cultivating it will make me a happier person“.

I dare you to be really bad at something!

* Carol Dweck (2006) Mindset: The new psychology of success


Thanks to Neil for the link to Scott Berkun’s blog.

Oct 26
When Is a Strength Not a Strength?

This article on today’s Positive Psychology News Daily considers whether there is a potential risk in applying a strengths-based approach to people development in organisations.

If your organisation is using a strengths model (whether StrengthsFinder, VIA-IS, Strengths Deployment Inventory, Strengthscope or any other) at work, we’d love to hear about your experience.

The image is courtesy of June.C.Oka, Japan

Oct 20
Standard Chartered’s business case for focusing on employee strengths

According to Debbie Whitaker, Standard Chartered’s Head of Sustainability, ‘everyone has talents that we wish to leverage’.

This is a bold statement, considering Standard Chartered is a bank with over 60,000 employees in 56 countries. Their reasons for focusing on talent are fourfold:

i) greater growth potential
ii) better people performance
iii) increased employee engagement and
iv) attracting and retaining talent.

Many big organisations are sceptical of applying Strengths at work, yet Standard Chartered’s experience shows that it can make sound business sense.

A strengths-based approach to management has been operating in the organisation for the past 7 years, using Gallup’s StrengthsFinder tool. Whitaker describes a strength as the combination of talent, skill and knowledge, which motivation can transform into world-class performance. In her words, given equal skills and knowledge, talent is what differentiates superior performance from the rest.

So what does Standard Chartered actually do differently to other organisations? Well StrengthsFinder wasn’t designed for recruitment purposes, but it can be used to ensure good role fit and that’s exactly what has contributed to Standard Chartered’s success.The essentials for a salesperson, for example, are good product knowledge and to be able to negotiate and close a deal. But if the salesperson has the additional talents of competitiveness and building rapport with customers, they can become a world-class performer. Not only does Standard Chartered look for specific skills and knowledge, they take innate talents into account too.

It has to be said that there are several definitions of a strength, and the one used here is based on Gallup’s research. The VIA-IS or CAPP definitions are different; as always you need to be clear what you are trying to measure.

Standard Chartered also focuses on building employee engagement, and like Royal & SunAlliance which we featured here, they take volunteering seriously, offering two days paid leave for staff to contribute to voluntary organisations.

What the Standard Chartered story shows is that focusing on strengths can make a big difference to the business and to the people who work there. And applying Positive Psychology at work shouldn’t be something you do in addition to everything else. Look at your existing people-related processes (e.g. recruitment, development, coaching, mentoring and so on) and see how a strengths-approach would make a positive contribution.

Oct 20
Standard Chartered’s business case for focusing on employee strengths

According to Debbie Whitaker, Standard Chartered’s Head of Sustainability, ‘everyone has talents that we wish to leverage’.

This is a bold statement, considering Standard Chartered is a bank with over 60,000 employees in 56 countries. Their reasons for focusing on talent are fourfold:

i) greater growth potential
ii) better people performance
iii) increased employee engagement and
iv) attracting and retaining talent.

Many big organisations are sceptical of applying Strengths at work, yet Standard Chartered’s experience shows that it can make sound business sense.

A strengths-based approach to management has been operating in the organisation for the past 7 years, using Gallup’s StrengthsFinder tool. Whitaker describes a strength as the combination of talent, skill and knowledge, which motivation can transform into world-class performance. In her words, given equal skills and knowledge, talent is what differentiates superior performance from the rest.

So what does Standard Chartered actually do differently to other organisations? Well StrengthsFinder wasn’t designed for recruitment purposes, but it can be used to ensure good role fit and that’s exactly what has contributed to Standard Chartered’s success.The essentials for a salesperson, for example, are good product knowledge and to be able to negotiate and close a deal. But if the salesperson has the additional talents of competitiveness and building rapport with customers, they can become a world-class performer. Not only does Standard Chartered look for specific skills and knowledge, they take innate talents into account too.

It has to be said that there are several definitions of a strength, and the one used here is based on Gallup’s research. The VIA-IS or CAPP definitions are different; as always you need to be clear what you are trying to measure.

Standard Chartered also focuses on building employee engagement, and like Royal & SunAlliance which we featured here, they take volunteering seriously, offering two days paid leave for staff to contribute to voluntary organisations.

What the Standard Chartered story shows is that focusing on strengths can make a big difference to the business and to the people who work there. And applying Positive Psychology at work shouldn’t be something you do in addition to everything else. Look at your existing people-related processes (e.g. recruitment, development, coaching, mentoring and so on) and see how a strengths-approach would make a positive contribution.

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